Urban Company, India’s leading home services and solutions platform, announced its financial results. Urban Company Q2 FY26 results reported a 37% YoY growth in revenue from operations to INR 380 crore, reflecting broad-based expansion across all business segments. On a like-for-like basis, excluding the impact of the deconsolidation of its Saudi Arabia operations (KSA), revenue grew 44% YoY.
The Core India Services business remained profitable at an Adjusted EBITDA level, while international operations in the UAE and Singapore achieved breakeven. Urban Company continued to invest in its two long-term growth initiatives — Insta Help and Native, aimed at deepening customer engagement and expanding category reach.
Urban Company Q2 FY26 Results: Key Highlights
| Particulars | Q2 FY26 | YoY Growth |
|---|---|---|
| Net Transaction Value (NTV) | 1,030 | +34% (ex-KSA) |
| Revenue from Operations | 380 | +37% (44% ex-KSA) |
| Adjusted EBITDA | (35) | — |
| Adjusted EBITDA (Ex. Insta Help) | INR 10 crore (+0.9% of NTV) | +INR 15 crore YoY |
| Net Profit/Loss | (59.33) | — |
| Annual Transacting Users | 74 Lakh | — |
| Monthly Active Professionals | 57,251 | — |
| Total Cities | 51 | — |
| Average Customer Rating | 4.8 / 5 | — |
Urban Company Q2 & H1 FY26: Segmental Performance
1. India Consumer Services (excluding Insta Help)
- NTV: INR 762 crore (+19% YoY)
- Revenue: INR 262 crore (+24% YoY)
- Adjusted EBITDA: INR 18 crore (2.4% of NTV)
- Growth was driven by steady new user acquisition, improved retention, and sustained traction in beauty, cleaning, and repair categories.
- The YoY margin moderation was attributed to increased investments in training, audits, faster fulfilment, customer support, and team expansion — initiatives aimed at strengthening long-term operational efficiency.
2. Native
- NTV: INR 97 crore (+164% YoY)
- Revenue: INR 75 crore (+179% YoY)
- Adjusted EBITDA: Loss of INR 9 crore (–9.0% of NTV), a sharp improvement from –30.1% in the same quarter last year.
- The water purifier and electronic door lock portfolios continued to gain traction, highlighting the strong scalability of Urban Company’s product-led vertical.
3. International Operations
- NTV: INR 160 crore (+73% YoY, ex-KSA)
- Revenue: INR 41 crore (+66% YoY, ex-KSA)
- EBITDA: Breakeven across combined operations in UAE and Singapore.
- The company noted that post the KSA deconsolidation (transitioned into a 50:50 joint venture from January 2025), results from the region are now recognised below EBITDA.
4. Insta Help
- Launched earlier this year, Insta Help is Urban Company’s new high-frequency vertical focused on daily cleaning and housekeeping services.
- In just eight months, it has scaled to 4.68 lakh orders in October 2025, despite limited geographical coverage.
- The business recorded an Adjusted EBITDA loss of INR 44 crore in Q2 FY26, reflecting upfront investments in supply onboarding, training, and network densification.
- The company reiterated that Insta Help is expected to become a large, recurring-use category with strong strategic potential within its ecosystem.
Management Commentary
Abhiraj Singh Bhal, Co-founder and CEO of Urban Company, said:
“We are pleased with the strong growth across our core and emerging businesses this quarter. While Insta Help remains in an early investment phase, the initial response has been very encouraging. Our focus continues to be on building a platform that maximises long-term free cash flow per share and delivers lasting value to every stakeholder.”
Outlook
The company expects near-term EBITDA losses to continue as it scales Insta Help and Native. However, with profitable India operations, international breakeven, and a strong cash reserve, Urban Company remains confident in its ability to drive sustainable long-term growth.
Management highlighted that ongoing investments in quality, technology, and customer experience will reinforce the company’s leadership in the home services and solutions space across India and key international markets.
About Urban Company
Founded in 2014, Urban Company (formerly UrbanClap) is India’s largest home services and solutions marketplace, connecting consumers with trusted professionals across beauty, cleaning, maintenance, and home improvement services. The company operates in 51 cities across India, as well as in international markets including the UAE and Singapore.
Conclusion
Urban Company Q2 & H1 FY26 performance reflects its continued revenue momentum, robust customer engagement, and commitment to strategic investments in new verticals. With a profitable core business, improving international operations, and a strong liquidity base, the company remains well-positioned to build on its market leadership and create long-term value for shareholders.
For more details related to IPO GMP, SEBI IPO Approval, and Live Subscription stay tuned to IPO Central.